Account Support
We're committed to evidence-based products and always question the status quo. Ritual was built on asking questions–we’d love to hear yours.
29 articles
📦 What subscription plans does Ritual offer?
❌ How do I cancel my subscription?
📅 How do I change my delivery date?
🔄 How do I switch my product or scent?
🌍 What happens to my subscription if I move out of the country?
🚚 Am I able to cancel an order that's processed?
▶️ How do I reactivate my subscription?
💳 Payment Methods, Promo Codes & Billing Support
💛 What's your Happiness Guarantee?
💸 Refunds & Returns Policy
🪪 How does your partnership with ID.me work?
💰 Are Ritual products eligible for FSA/HSA/HRA reimbursement?
🧾 How do I update my billing details?
❓What is an HSA/FSA?
💳 Does Ritual offer HSA/FSA payment?