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🚚 When do orders ship?

Updated over 3 weeks ago

First-time orders typically ship within 24 hours. Additionally, a reminder email is sent a few days before the order is processed, allowing you to make changes or delay the shipment if needed.

In some cases, you may notice multiple shipments or charges in your account. This can occur due to replacement orders or regular monthly orders. If a replacement and a regular order are both shipped, you will receive two separate shipments.

With the 1-month subscription plan, your first shipment will cover your initial order. To prevent gaps in your Ritual, your second shipment will be charged and shipped 3 days early, ensuring your next order is delivered on time. The initial discounted price applies only to your first order, while subsequent shipments are charged at the standard subscription rate, as outlined during checkout.

If you need to make any changes to the cadence of your orders, you can do so at any time. Learn more here.

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