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💸 Can I get a refund?

Find out how Ritual’s refund process works and what to know about returns and recurring subscriptions.

Updated over 2 weeks ago

If it’s your first product order and you're unsatisfied, you're eligible for a refund through our Happiness Guarantee. Just reach out within 30 days of purchase and provide proof of purchase. This applies whether you're a new customer or trying a new product for the first time.

Please note:

  • Refunds are only offered on first-time purchases of a product within the 30-day window

  • Recurring orders are not refundable once processed or shipped

  • Refunds on Canadian orders do not include tax

  • Refunds requested after 30 days are not guaranteed and are handled on a case-by-case basis

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