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💳 Payment Methods, Promo Codes & Billing Support

Learn how to apply promo codes, what payment methods we accept, how your billing info is stored, and what to do if you see multiple charges.

Updated over 11 months ago

Ritual offers secure, flexible payment options and savings through promo codes. Here’s everything you need to know:

1. What payment methods are accepted?
We accept all major payment methods, including:
• Visa
• MasterCard
• American Express
• Discover
• Apple Pay
• Google Pay


2. How do I use a promo code?
If you’ve received a promo code from us, just paste it into the promo field at checkout to apply your discount.

Need help applying it? Reach out to us at [email protected]—we’re happy to help!


3. Why do I see multiple charges on my account?
If your card was declined initially, your bank may place temporary authorization holds that appear as multiple charges. These will disappear within a few business days.


Once your order successfully processes, you’ll receive a confirmation email with tracking details.


4. Is my credit card information stored?
Ritual does not store your full credit card number. We only save PCI-compliant details like card type, last four digits, and expiration date.

Your payment info is securely tokenized using Stripe, and our site is Level 1 PCI compliant—the highest standard for online security.

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