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💳 Payment Methods, Promo Codes & Billing Support

Learn how to apply promo codes, what payment methods we accept, how your billing info is stored, and what to do if you see multiple charges.

Updated over a week ago

Ritual offers secure, flexible payment options and savings through promo codes. Here’s everything you need to know:

1. What payment methods are accepted?
We accept all major payment methods, including:
• Visa
• MasterCard
• American Express
• Discover
• Apple Pay
• Google Pay


2. How do I use a promo code?
If you’ve received a promo code from us, just paste it into the promo field at checkout to apply your discount.

Need help applying it? Reach out to us at [email protected]—we’re happy to help!


3. Why do I see multiple charges on my account?
If your card was declined initially, your bank may place temporary authorization holds that appear as multiple charges. These will disappear within a few business days.


Once your order successfully processes, you’ll receive a confirmation email with tracking details.


4. Is my credit card information stored?
Ritual does not store your full credit card number. We only save PCI-compliant details like card type, last four digits, and expiration date.

Your payment info is securely tokenized using Stripe, and our site is Level 1 PCI compliant—the highest standard for online security.

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